Contact Me For A Bespoke Order ❤ hello@sparkleanddot.com ❤ Turnaround Time Is 2 - 3 Working Days

How & When Will My Sparkle & Dot Order Arrive?


As well as my fabulous shop here, you can also visit my Etsy shop to see previous reviews etc so that you can buy with confidence.

If you live close by to Ruskington, NG34 & would rather collect your piece just use this code at the checkout; COLLECTION27 which will deduct postage costs. Please contact me to arrange a day to collect. Please keep to between 10am - 6pm Monday - Friday.

I do aim to have orders complete within 1 - 3 working days.

 

All items are shipped via recorded or tracked & signed international delivery. Items will require a signature aside from US & Australia.

*In the UK most items are received 2 working days after completion however please allow up to 10 working days. 

*USA - Items take 5 - 7 working days to arrive in the USA however they are then subject to customs checks before being delivered to your address. 

*Europe & Ireland - Items take between 5 - 7 working days & then need time to go via customs before being delivered to your address. 

*Australia, New Zealand, Canada, Rest of the World - Please allow at least 7 - 14 working days to arrive in the country. Customs checks can delay items further. 

Peak times such as Christmas can, & usually do, add substantial delays. Please order well in advance.

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes for overseas buyers -
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
GIFT WRAPPING & PACKAGING

All of my items will arrive gift wrapped (bracelets) or in a hessian or linen bag (keyrings, every thing else) at no extra charge. However you will also find a listing to purchase a gift box. These are perfect for all of my pieces excluding any of the chunkier bracelets. A perfect option for gifts ❤

RUSH DELIVERY (UK)

Although all of my items are posted within the UK via 1st Class Recorded delivery which aims to deliver within 1 - 2 working days, this is not guaranteed & on rare occasions can take up to 10 working days. If you want guaranteed delivery for a special occasion; a birthday, Christmas, Mother's Day etc. please select the 'Rush' upgrade.
This service means I will get to your item quicker & when I post it I will use guaranteed next day delivery.
However please note that others may be ahead of you who may also have selected this option, so although a next day shipping service is used once your item is made, it may not be the next day that you receive your item. 
I will try my best to complete & ship your order the same day if it arrives before midday however if you order on a Friday your item may not arrive until Tuesday.
Feel free to contact me for estimates before ordering via the 'contact' tab or my Facebook page.

UK CHRISTMAS ORDERS 🎅

Please order at least 3 days before the dates provided (I will update these every year in October). These are only guidelines & I can't guarantee they'll arrive by a particular date. Christmas is a busy period so please order well ahead of time as all of my pieces are made to order.


🎅 INTERNATIONAL - Please order at least 3 days before the dates provided. These are only guidelines & I can't guarantee they'll arrive by a particular date (I will update the estimated dates in October every year). Christmas is a busy period & for international orders there may be delays in customs.