Contact Me For A Bespoke Order ❤ hello@sparkleanddot.com ❤ Turnaround Time 2 - 5 Working Days ❤ £2.98 UK Shipping

All The Questions You Were Too Afraid To Ask...


CUSTOM & PERSONALISED ORDERS

All of my photos are examples of what you are ordering only. Each order is custom made so you can be sure that your item has been created just for you. Because of that you are able to tweak all of my designs. 
For very small changes you can simply 'add a note to seller' at the checkout. If you would like more than just a tweak please contact me via any of my social media links (bottom of this page) or simply pop me over a message via the 'contact' tab at the bottom of the page. I am happy to create an invoice to be paid via PayPay. You can use PayPal without having an account. 

SIZING DETAILS

Any items that are on a chain will have the length provided on the listing.
Bracelets come in various sizes so please check the descriptions & dropdown menu choices.
Please read individual listings for measurement's. 
PLEASE, please, please measure before ordering! I cannot refund for items that do not fit.

Rings

If your measurements turn out to be a little off I am happy to resize for free (down or up one size) providing you pay postage (tracked) to & from. For substantial resizing I will charge a flat fee of £12 - £15 plus shipping costs. Please contact me in the first instance hello@sparkleannddot.com

 

WHAT TO EXPECT

I use stamps to create the designs/wording on my jewellery pieces. This is NOT the same as engraving.
The pieces will often have an imprint on the reverse side which is unavoidable. Each letter/number/design is placed by hand, not machine, & is hammered. Because of this the text may not be perfectly straight or of the same depth. The surface won't feel smooth. This is all part of the charm of a hand stamped piece. 
My photos show the finished item however placement may be slightly different as each & ever piece is made to order ❤

 

WHOLESALE & BULK ORDER AVAILABILITY

I am happy to discuss bulk wholesale options. There is a minimum unit purchase & a contract of sale will need to be agreed & signed.

 

COLOUR VARIATIONS

I try my best to capture the colours of all of my pieces as accurately as possible. Lighting conditions can sometimes make the colours 'flatter' than they are in reality.
Colours can also look completely different on different models/brands of computers and depending on how their monitors are calibrated.

 

STOCK LEVELS & QUANTITIES

If you would like to purchase more of a particular item please feel free to send me an email! I'm always happy to work with you & can cater to bulk orders.
If a listing doesn't have the quantity you need please get in touch! I usually always have more materials available.

 

CARE INSTRUCTIONS

I will enclose a care booklet/sheet with each piece. Please read that & the item description.
The enamel used to blacken/colour the imprint will wear away over time. This can be remedied with a fine black Sharpie pen. Aluminium cannot be oxidised unlike other metals.
Do not get your hand stamped piece wet or damp. Remove during bathing, swimming, showering etc. If the item gets wet the enamel is likely to peel away.

Please do not frequently bend your piece. Like all metal you will create a weak spot that will eventually break. For pieces that need a little adjustment; the rings & bracelets, gently fit them to a comfortable size & then take on & off just like your usual pieces of jewellery

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METALS USED

I mostly use aluminium which is hypoallergenic, lightweight & best of all; tarnish resistant. This is a beautiful metal so don't be put off if you're a die hard silver fan - you won't be disappointed! 
I also use sterling silver, copper, brass & rose gold filled pieces. These will all tarnish at some stage, more so if you don't wear them daily. Please read each listing for care instructions.

My sterling silver is fully hallmarked at the London Assay Office. I have my own makers mark & this is your guarantee that what you are purchasing has been checked & the quality of the silver approved.